Last Updated: 27/03/2025
Welcome to Fastvenda! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform, services, and website (collectively, the "Service").
We collect different types of information from users, including:
Name, email address, phone number, and business details (for restaurant owners and delivery partners).
Payment details (processed securely by third-party providers).
Government-issued IDs or business registration documents (for verification purposes).
Device type, browser type, IP address, and geolocation data.
Platform usage data, including order history and interactions.
Cookies and similar tracking technologies (refer to our Cookie Policy for details).
We use the collected information for the following purposes:
To provide and improve our services.
To verify users and prevent fraud.
To process payments and subscriptions.
To personalize user experience and recommendations.
To communicate with users regarding updates, promotions, or support inquiries.
To comply with legal and regulatory requirements.
We do not sell your personal information. However, we may share it with:
Service Providers: Payment processors, delivery partners, and IT service providers.
Business Partners: Restaurants and delivery personnel to facilitate order fulfillment.
Legal Authorities: When required by law or to protect our rights and users.
Analytics and Marketing Services: To improve our platform and user experience.
We implement strict security measures to protect user data, including:
Encryption of sensitive information.
Regular security audits and monitoring.
Limited access to user data based on necessity.
Despite our efforts, no system is 100% secure. Users should also take precautions, such as using strong passwords and avoiding sharing credentials.
Users have the right to:
Access, update, or delete their personal information.
Opt-out of marketing communications.
Restrict certain data processing activities.
Request a copy of the data we hold about them.
To exercise these rights, contact us at Support@fastvenda.shop.
We retain user data for as long as necessary to:
Fulfill the purpose it was collected for.
Comply with legal obligations.
Resolve disputes and enforce agreements.
Users can request data deletion, subject to applicable laws.
We use cookies and similar technologies to enhance user experience. Users can manage cookie preferences through browser settings.
Our platform may contain links to third-party websites. We are not responsible for their privacy policies or practices.
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform notification.
For any questions or concerns regarding this Privacy Policy, contact us at Support@fastvenda.shop.
By using Fastvenda, you acknowledge that you have read and understood this Privacy Policy.
